Joy Stanek, TCC
Welcome to our blog series based on the "Transformation Talks!" podcast, where we delve into creating, sustaining, and navigating an effective multigenerational workforce. In this series, we will explore Generation Z, or Gen Z, and provide insights on fostering a productive and inclusive workplace.
We share more about Gen Z preferances, behaviors and patterns in our upcoming free virtual workshop! We want to hear from you about the challenges you’ve experienced in creating and sustaining a successful Muti gen workforce
Feel free to email us at sharon@transformingcultureconsultants.com we would love to hear your thoughts and we can put you on a waiting list to get more info when that free workshop is available
Defining Generational Cohorts
Generational cohorts are groups of people born during the same period, who experience significant events at similar life stages. This shared context shapes their values, norms, beliefs, behaviors, and attitudes. Major historical events, such as wars, economic recessions, and social movements, impact different generations uniquely. For instance, a 15-year-old will interpret and respond to national events like the January insurrection or Black Lives Matter protests differently than a 65-year-old.
Understanding these differences is crucial in creating a workplace that is both inclusive and efficient. Research shows that generational diversity can lead to a more innovative and productive workforce. According to a study by McKinsey & Company, companies with higher diversity are 35% more likely to have financial returns above their industry medians.
The Importance of Understanding Generational Diversity
Understanding generational diversity is crucial for fostering a strong workplace culture. Diverse age cohorts bring varied perspectives shaped by their unique experiences. Effective multigenerational workforces can boost employee retention, increase productivity and innovation, and help address communication issues and potential conflicts before they escalate. A report by the Society for Human Resource Management (SHRM) indicates that organizations with effective multigenerational teams have 5% higher employee engagement scores. Additionally, these organizations report a 10% increase in employee retention rates.
Who is Gen Z?
Gen Z, those born between 1995 and 2012, currently aged 12 to 29, will make up about 30% of the workforce by 2030. This generation has been shaped by several key events:
9/11 and the subsequent wars in Afghanistan and Iraq: These events heightened national security concerns.
The 2008 recession: This period brought economic instability and uncertainty. According to the Pew Research Center, 68% of Gen Zers cite financial stability as a top concern, influenced by witnessing their parents struggle during the recession.
The rise of social media and smartphones: Social media platforms and smartphones have significantly influenced their communication styles and social interactions. A survey by Common Sense Media found that 95% of Gen Z owns a smartphone and spends an average of 4.5 hours a day on social media.
The COVID-19 pandemic: This global crisis impacted their education, mental health, and views on work and community. The American Psychological Association reports that 46% of Gen Zers say their mental health has worsened during the pandemic.
Political and social movements: The election of Barack Obama, the legalization of same-sex marriage, and movements like Black Lives Matter and Me Too have influenced their values and acceptance of diversity.
Characteristics of Gen Z
Gen Z is distinct in several ways:
Diversity: Nearly 50% are racial and ethnic minorities, with one in four identifying as Hispanic. They are more accepting of LGBTQAI+ issues and racial diversity.
Political and social awareness: They are deeply affected by political polarization and global crises, fostering a sense of uncertainty about the future. According to a Deloitte Global survey, 48% of Gen Z feel stressed most of the time about global issues.
Technological proficiency: Growing up with the internet and smartphones, they prefer tech-enabled communication and instant responses. A report by the Pew Research Center highlights that 55% of Gen Z use their smartphones to communicate more than any other device.
Mental health awareness: The Great Resignation and the normalization of remote work have influenced their approach to work-life balance and mental health. The APA also reports that 70% of Gen Zers see mental health as a significant issue that needs to be addressed in the workplace.
Communication Styles and Workplace Integration
Gen Z's communication preferences differ significantly from older generations. They are comfortable with social media, prefer texting over phone calls, and often favor virtual meetings over face-to-face interactions. Understanding these preferences is vital for creating a supportive and cohesive multigenerational team.
Consider a scenario where a Gen Z employee uses their phone during a meeting, leading to frustration among older colleagues. Interpreting this behavior through a generational lens can help resolve tensions and promote understanding. Gen Z's preference for immediate, tech-based communication contrasts with older generations' expectations of face-to-face interactions.
In a multigenerational team, it's essential to foster an environment where different communication styles are respected and integrated. For example, incorporating more digital communication tools can help bridge the gap between Gen Z and older employees. Tools like Slack, Microsoft Teams, and Asana can facilitate real-time collaboration and communication, catering to Gen Z's preference for instant messaging.
Fostering a Multigenerational
Workforce
Creating an inclusive, equitable, and respectful workplace culture involves acknowledging and valuing the diverse experiences and communication styles of all employees. By understanding what drives different age cohorts, organizations can better navigate generational differences and leverage the strengths of a multigenerational workforce.
A study by Deloitte found that 84% of Gen Z believe that having diverse perspectives improves a company's performance. This belief highlights the importance of fostering a culture that values diversity and inclusion. Here are some strategies to achieve this:
Training and Development: Implement training programs that address generational differences and promote understanding and collaboration among employees. According to the Association for Talent Development, organizations that offer comprehensive training programs have 218% higher income per employee.
Mentorship Programs: Pairing younger employees with more experienced mentors can facilitate knowledge transfer and bridge generational gaps. Research by the Harvard Business Review shows that mentorship programs can increase retention rates by 20%.
Flexible Work Arrangements: Offering flexible work options, such as remote work and flexible hours, can cater to the diverse needs of a multigenerational workforce. A survey by FlexJobs found that 80% of Gen Zers prefer jobs with flexible work arrangements.
Join our community of HR professionals, managers, and industry leaders dedicated to creating empowered workplaces. For more tips, resources, and opportunities to engage with thought leaders, visit Transforming Culture Consultants. Sign up for our free Zoom workshops and virtual consultations to explore challenges and opportunities in your workplace culture.
Together, we can build a world where employees feel happy, respected, valued, and safe. Thank you for being part of this vision.
A LITTLE ABOUT US
We bring combined expertise HR, diversity building, effective communication, mindset management, & culture change. We bridge a number of worlds, from business to the nonprofit sector to higher education. This gives us the perspective to work in any industry and the ability to support the creation of an empowered culture.
HOW WE CAN SUPPORT YOU
Is your company struggling with leadership and culture issues? Do you want solutions that can work for your company and strengthen your organization? For more information on services, trainings and workshops that can support you, go to www.transformingcultureconsultants.com/programs.
Check out our website: www. Transformingcultureconsultants.com and connect with us for a free consultation. One of our team members would love to hear from you.
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